Brisbane extends technology partnership with SITA

As part of its continued growth and transformation plans, Brisbane Airport, has once again selected SITA as its technology partner for passenger, baggage and airport services.

The five-year agreement demonstrates the airport’s long-standing relationship with SITA, which has been in place for more than 20 years.

“Brisbane Airport Corporation Pty Limited (BAC) has chosen SITA as an ongoing partner because they share our values around collaboration, innovation and a focus on the customer. This focus will help with our overarching gateway strategy and help us to continually improve as we focus on becoming a world class airport,” said Stephen Goodwin, general manager operations, BAC.

Accommodating 32 airlines, serving 81 domestic and international destinations, Brisbane Airport is the premier gateway to Queensland and the surrounding region. It is a premier hub for a number of regional and low-fare carriers serving destinations across Australia.

In recent years Brisbane has introduced ground-breaking technology to transform the passenger experience, including the first self-service bag drop and the introduction of biometric technology.

Sumesh Patel, SITA president, APAC, said: “We are proud to extend our partnership with Brisbane Airport, which has spanned more than two decades. Brisbane Airport is an innovator, leading with services from bag drop to biometrics. We are looking forward to continue to address the airport’s challenges and meet its evolving needs as it continues its AUS$3.4 billion transformation over the next few years.”


Written by: Chloe Greenbank

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