Posted on: 12 June 2019 by Chloe Greenbank
The low-cost carrier, easyJet, has awarded John Menzies plc, a long-term ground handling contract at its home base in London Luton Airport.
The contract will see Menzies handle over 24,000 turns annually for the airline and recognises the group’s ability to focus on strong management disciplines and the needs of customers.
“We are delighted to be extending our long standing relationship with Menzies Aviation at London Luton,” said Karen Cox, director of ground operations & customer management centres, easyJet. “Menzies have refreshed their approach to working with easyJet and recognised the need for a culture of continuous improvement. I am confident that they will deliver the customer experience we desire for all our passengers passing through this key base.”
Meanwhile, Giles Wilson, CEO, John Menzies commented: “We have had a relationship with easyJet at London Luton for over 15 years and I am delighted that this is to continue at easyJet’s home base. I would like to thank our staff for their commitment to date and the enthusiasm I know they will show as we look forward to delivering great service over the life of this contract. This contract is one of the largest single ground handling contracts in the UK and I am delighted to have secured it.”
Looking ahead to the end of the year he added that this contract alongside other recent gains “demonstrates that our renewed focus on our UK business is starting to pay dividends and I look forward to more progress throughout 2019.”