Posted on: 18 December 2015 by Ross McSweeny
Res2 BV and Travelport have signed an agreement with WOW air for the latter to deploy iPort DCS, the web-based airline departure control system developed jointly by the two companies.
WOW air will utilise the iPort Departure Control Suite (DCS) to support its entire fleet and network. The Suite provides ready-made solutions for kiosk, bag drop, internet check-in and full compliance with security demands from North American and European authorities. The system also offers all the required functionality for multi-channel passenger check-in and for load control via an intuitive graphical interface. The companies say this leads, on average, to a 25%+ productivity gain.
iPort’s iSales module will enable WOW air to create and manage any ancillary products or service they want to sell across all customer touchpoints, including check-in, online and mobile. The carrier will benefit from Res2’s record of delivering a flexible, scalable product which enables the highest levels of efficiency in passenger services and ground handling.
Pétur Friðgeir Jónsson, chief operations manager at WOW air, remarked, “After an extensive product search it was clear that iPort was the product to boost our self-service capabilities and also support our ancillary sales concept. We were impressed by the solutions on offer from iPort and are convinced that iPort will facilitate our ambitions.”