Posted on: 23 March 2015
WestJet has turned over to law enforcement authorities information regarding a fraud scheme advertising return flights for up to 50% lower than fares available through the airline’s own website.
While doing routine checks of WestJet's credit card transactions, the carrier’s fraud investigators discovered that as many as 100 conference registrants accepted the discounted offer and paid for their airfares, only to discover their tickets were invalid after being purchased with other individuals' stolen credit cards.
“This scheme validates the steps we take to monitor transactions in an effort to protect our guests and our company from unscrupulous people,” stated Alexis Gunderson, WestJet team leader of fraud Investigation. “It also shows that the old adage is more appropriate today than ever before: if it seems too good to be true, it probably is. It's important to do your homework before purchasing your flights. The lowest WestJet fares are those advertised on [our website], and travellers should avoid suspicious-looking deals advertised elsewhere. Ensure you are getting exactly what you paid for by booking your flights and vacation packages directly with an airline or tour operator, your preferred travel agent or other reputable travel service provider.”