WestJet begins rolling out new IFEC system

WestJet has begun installing its aircraft with a new inflight entertainment and connectivity (IFEC) system, WestJet Connect, with the aim of completing implementation on each of its Boeing 767ERs and more than 30% of its 737NGs by the end of 2015.“The launch of WestJet Connect is an important next step in the evolution of our guest experience,” explained Bob Cummings, WestJet’s EVP commercial. “Business travellers will appreciate internet connectivity with global reach that's not limited to terrestrial towers over land; they have the opportunity to be constantly in contact anywhere in WestJet's world.“WestJet Connect is also a great solution for our leisure travellers. Personal electronic devices have become universal and our guests now have access to hundreds of movies and TV shows right to their own device, which will make travelling with the whole family a breeze. Also, our live television channels will enable business and leisure travellers to stay in touch with real-time business and other news,” Cummings continued.To access the content provided by WestJet Connect via mobile devices or tablets using iOS or Android operating systems, passengers have to download the latest version of the WestJet app prior to boarding. The WestJet app will take guests to the WestJet Connect home page. Seats on WestJet Connect-equipped aircraft have 110-volt and/or USB power outlets, allowing passengers the opportunity to charge or power their devices.Customers will also be able to access WestJet Connect using their laptops and tablet rentals will be available on flights longer than three hours and 20 minutes for travellers who do not have their own device.At launch, WestJet Connect will feature 85 movies and 329 TV programmes, including expanded content in French. Content will be refreshed on a monthly basis and will be offered at no charge for an introductory period. The system's internet connectivity will be available at an introductory price of C$7.99 plus applicable taxes for the duration of each flight.“WestJet Connect will continue to evolve in the months and years ahead,” remarked Marshall Wilmot, WestJet’s SVP marketing and digital. “We look forward to adding more movies and live satellite TV channels, as well as a three-dimensional moving map, games, books and electronic magazines including, of course, WestJet Magazine.”Installations on the majority of WestJet’s 737 fleet are expected to be completed in 2016.

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