Posted on: 06 December 2013 by Mark Howells
Scoot has become the first Asian airline to partner with ChangeYourFlight, a service geared toward passengers who have already bought a ticket, but are unable to fly because of a change of plans or an unexpected event.
Refunds are issued in the form of electronic vouchers, which can be used to buy a new Scoot flight at a discounted price. Approved refunds can be of substantial value and the probability of a successful refund can vary from case to case.
ChangeYourFlight is designed to avoid losing the total amount of an aeroplane ticket and to get a new voucher that can be used at a later time to buy a new Scoot ticket.