Posted on: 06 February 2014 by Mark Howells
Ryanair has confirmed that all its customers can now use their PEDs (personal electronic devices) – including tablets, smartphones, e-readers and MP3 players – for the entire duration of their flight, once these devices are switched to ‘flight mode’ and all safety demos/briefings are observed.
This is the latest customer initiative introduced by Ryanair as it continues to improve its customer service. It follows the recent roll out of allocated seats for all customers, which was successfully introduced on 1 February.
Ryanair’s head of communications, Robin Kiely, commented, “Ryanair customers can now use their personal electronic devices at all stages of their flight. The IAA is one of the first regulatory authorities in the world to approve this measure and we wish to commend them for their initiative. We are working hard to improve our service to all customers and today’s PED approval is the latest in a series of changes which we know our customers will love.”