Posted on: 15 September 2016 by Mark Howells
tRyanair has confirmed its shareholders approved all resolutions by substantial majorities at its 2016 AGM in Dublin.
The airline also briefed shareholders on the continuing success of its Always Getting Better customer experience improvement programme, which has already enabled Ryanair to raise its full year traffic forecast to 117 million customers, with a full year net profit guidance range of €1,375m to €1,425m.
Other highlights from the past year include traffic growth of 18% to 106.4 million customers and a load factor increase from 88% to 93%.
The previous 12 months have seen Ryanair become the first airline to carry over 100 million international customers in a calendar year as well as the first airline to carry over 11 million international customers in a calendar month (July 2016).
During the period, Ryanair introduced seven new bases and more than 100 new routes, creating over 2,000 new jobs created (bringing the total headcount to 11,500) while securing five-year pay and conditions deals with all 84 of its pilot and cabin crew bases.
Elsewhere, the carrier has increased its profit after tax by 43% to €1,242m.
Now, Ryanair has launched the third and final year of its Always Getting Better programme, which the airline says will mean even lower fares, the early launch of the summer 2017 schedule, digital enhancements such as travel extras in the app, ‘one-click’ payments and automatic check-in and the launch of the Ryanair Rooms accommodation platform.Ryanair’s chairman, David Bonderman, commented, “Our record traffic and load factor growth demonstrates the continued success of Ryanair’s low fares and our Always Getting Better customer experience programme. As our recent full year guidance confirmed, Ryanair expects average fares to fall by between 10% to 12% in the 6 months to March 2017 (this winter), so there’s never been a better time to book a low fare flight on Ryanair, with even more value for our rapidly growing customer base.”