Posted on: 17 August 2014 by Mark Howells
Ryanair has launched a new payment partnership with PayPal to give customers more ways to book and pay for tickets through the airline’s website.
The carrier noted that this is the latest in a long line of Ryanair customer improvements, including allocated seating, a second free cabin bag, a new website and app and a dedicated family service, with a tailored business product set to be unveiled in September.
Ryanair’s chief marketing officer, Kenny Jacobs, commented, “Millions of European consumers use PayPal on a daily basis and as Europe’s biggest airline, Ryanair is pleased to launch our new partnership, offering our 86 million customers even more ways to book. Our partnership with PayPal is the latest element of our Always Getting Better programme and our commitment to the continued improvement of our customer experience.”
PayPal’s vice-president Europe, Middle East and Africa, Louise Phelan, remarked, “Ryanair revolutionised low-fare air travel in Europe. As the pioneer of faster, safer online payments, PayPal is delighted to help Ryanair develop its customer experience by making it even easier and quicker for travellers to book and pay for their flights online. With our 152 million active accounts across the world, we’re also making it easier for businesses such as Ryanair to expand their international sales.”