New VP customer service for Frontier Airlines

Republic Airways Holdings has named Cliff Van Leuven vice-president, customer service to oversee its Frontier Airlines branded operations.

Jerry Balsano, Republic Airways’ vice-president, customer service, will continue to focus on the customer service needs of the company’s legacy partners: American Airlines, Continental Airlines, Delta, United Airlines and US Airways.

Reporting to Republic Airways executive vice-president and chief operating officer Wayne Heller, Van Leuven is responsible for customer service staff and functions at the carrier’s hub operations in Denver, Milwaukee and Kansas City and the more than 70 airports that make up the Frontier Airlines network in the US, Mexico and Costa Rica.

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