Posted on: 15 October 2013 by Mark Howells
No Exclusions Limited has announced the launch of a new partnership for Missed Flight Cover, with Vueling adding the consumer protection programme to its online flight bookings from October 2013.
Missed Flight Cover is designed to offer airline passengers a practical solution for continuing their journey, with the choice at the airport of a new ticket on the next available flight OR a full flight refund.
By registering their claim at the Vueling sales desk within four hours after their scheduled departure, the policyholder will receive immediate assistance from the 24 hour Missed Flight Cover Helpline. It also covers the cost of any pre-booked flight related services, such as reserved seating, hold luggage, infant charges and credit card and booking fees.
Missed Flight Cover will be available for Vueling’s domestic and international bookings from €9.00 single flight and €13.00 return (and also at later stages during the customer’s flight itinerary). The Vueling policy will be underwritten by AmTrust Insurance Luxembourg.
Maria Cardenal, head of ancillary and revenue product development at Vueling, commented, “Missed Flight Cover aligns perfectly with our customer service proposition and complements our existing range of travel insurance products. We are delighted to be making it available to our customers.”