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New contract ratified by Southwest’s flight dispatchers

Southwest Airlines’ flight dispatchers, represented by the Transport Workers Union (TWU 550), have voted in favour of a new four-year contract.

The agreement was ratified by 95% of Southwest's Dispatchers and replaces the group's previous contract well ahead of the November (2015) amendable date. The new collective bargaining agreement provides pay increases, as well as opportunities for bonuses tied to company and employee performance.

"I would like to thank our highly-skilled team of dispatchers, along with their TWU representatives, for their continued partnership," remarked Matt Hafner, Southwest Airlines vice-president network operations control. "I am thrilled to have a new agreement that rewards our employees and remains true to our legacy of being the number one low-cost carrier in the country."

TWU 550 president Mike Connor added, "The company values our dispatchers, as evidenced by this agreement. This group works around the clock to support the operation and plays a vital role in getting our passengers to their destinations safely and efficiently. We are committed to Southwest and are enthusiastic about the future of our company."

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