Posted on: 20 April 2016 by Mark Howells
Jameson Año has been announced as the replacement for Mesa Airlines’ outgoing VP inflight services, Kenley Brown, who will now assume the Texas-based position of VP customer service and station operations.
Brown joined Mesa in 2003 as a line flight attendant and served as VP inflight services from 2006. In her new role, she will report to the carrier’s COO, John Selvaggio. Prior to joining senior management, Brown served as an IOE instructor and inflight supervisor overseeing numerous Mesa crew bases.
“We are thrilled that Kenley Brown, who knows all aspects of our operation and has led Mesa’s second largest employee group of nearly 1,000 flight attendants for more than nine years, is taking on the very important role as our next vice-president of customer service and station operations,” declared CEO of Mesa Airlines, Jonathan Ornstein. “Kenley has continued to prove herself as a hands-on leader and is uniquely qualified to take on this new position.”
Año, who will report to Mesa’s EVP and general counsel, Brian Gillman, began his career as a flight attendant at both Northwest Airlines and United Airlines. Most recently he served as senior manager of United Express Performance managing the overall performance relationship of United Express flying partners, including Mesa, as well as a portfolio of United ground service personnel. In addition, he led several cross-divisional projects, including the fleet integration of the Embraer E175.
“We are pleased to welcome Jameson to Mesa Airlines and are certain he will be an outstanding addition to our management team,” Ornstein continued. “Jameson played an integral role in the launch of Mesa’s very successful Embraer E175 programme, and knows first-hand the important part our flight attendants play in outstanding customer service and operational excellence.”Both Año and Brown will transition to their new roles in early May.