Posted on: 05 January 2015
United Airlines has expanded inflight WiFi to its United Express regional aircraft as part of a programme to outfit more than 200 Embraer 175s, Embraer 170s and Bombardier CRJ700s with Gogo's ATG-4 advanced air-to-ground WiFi product.
United expects to complete installation on nearly all the aircraft by mid-2015. Additionally, the company will begin providing personal device entertainment on regional jets this year, offering customers hundreds of complimentary movies and television shows to view on their WiFi-enabled iOS and Android devices using United's mobile app, as well as on laptop computers.
"Expanding inflight connectivity and personal device programming aligns the customer experience on our regional jets with our mainline aircraft and will enable many more of our customers to enjoy internet access and streaming entertainment on their personal devices when travelling with us," noted Tom O'Toole, United's senior vice-president of marketing and loyalty and president of MileagePlus.
United's regional jet WiFi installations come as the airline continues to put WiFi into its mainline fleet, which the carrier currently offers on nearly three-quarters of its domestic mainline fleet. United also claims to operate more international aircraft with WiFi than any other US airline.
In addition to WiFi and personal device entertainment, United is further investing in its customers' RJ experience by adding 120 E175s to the regional fleet and upgrading premium-cabin meal service on United Express this spring by replacing snack boxes with freshly prepared food on flights that are more than 2 hours and 20 minutes, or 800 miles.