fastjet introduces SmartClass and Freighty services

From 1 September, fastjet passengers will have the option of purchasing a ‘SmartClass’ or ‘Freighty’ fare as the airline launches two new ancillary services.

After discovering that traders travelling to the port and markets in Dar es Salaam to purchase wholesale products had to use ground transportation to return goods to their home markets – which, in the case of Harare, is the equivalent of a three day bus journey – fastjet decided to create a more efficient solution. The airline’s ‘Freighty’ upgrade will allow passengers on fastjet’s international flights to carry up to 80kg of hold luggage.

fastjet CCO Richard Bodin explained, "We have learnt a great deal from talking to our international passengers on flights from Harare and Lusaka and their feedback has led us to introduce the innovative 'Freighty' product. It's a simple product enhancement, which is easy to administer and will allow our passengers to benefit from the large capacity of our aircrafts holds.”

‘SmartClass’ is a premium fare which gives fastjet passengers up to 32kg of hold luggage, superior seat allocation and the unlimited ability to change flight dates at no extra cost.

"After extensive research, we concluded that whilst all our passengers love our prices, on time performance and service, some require an enhanced experience when booking and flying with us,” commented Bodin. “By creating SmartClass we can provide additional flexibility, quick disembarkation from the front rows, and the ability to travel with a baggage allowance more appropriate to the needs of today's business traveller – all as part of a single, simple, all-inclusive fare.”

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