easyJet launches self-service bag drop

easyJet has installed and implemented a fully automated bag drop facility for customers at Manchester Airport, becoming the first airline there to offer the service.

The new feature feeds into the recently announced £1 billion ten year Manchester Airport Transformation Programme (MAN-TP).

easyJet Welcome Hosts willl meet the customers and guide them into the auto bag drop area where they place their bags on a scale. A luggage tag is then automatically generated. Customers’ passports are then checked and tiny cameras authenticate whether the tag information is correct. Bags are then dispatched along a conveyor belt to make their way to the aircraft.

easyJet commercial manager Ali Gayward explained, “We recognise that our customer’s airport experience is a hugely important part of their overall journey and so we are delighted to have launched this new service for our customers flying from Manchester Airport. The new self-service kiosks provide a glimpse into the future of airport design and enable our customers to have unique use of the most innovative state-of-the-art facilities.

“As we approach the summer, our busiest time of the year, we want to ensure that customers have a seamless journey through the airport, enabling their summer holidays to get off to the best of starts.,” Gayward concluded.

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