Posted on: 01 March 2012 by Mark Howells
Cape Air has teamed up with ITA Software to be the first airline to implement a new reservations platform designed to streamline bookings and greatly enhance the end-to-end passenger experience.
Cape Air customers will benefit from: self-service tools that allow a customer to quickly process changes to reservations and itineraries; a system comprised of flexible reservation features designed with one idea in mind – to ensure the customer’s booking flow is easy and secure.
Consumers can now use Cape Air’s new airline reservation system via new websites for both Cape Air (capeair.com) and Nantucket Airlines (nantucketairlines.com). Enabled by ITA’s technology, the websites are designed to create a personalised experience for Cape Air’s customers and are portals for travel to Cape Air’s destination cities across the US and Caribbean.
"Today’s announcement is an important step for the future of Cape Air. We’re proud of the achievement made by our teams to build the next generation in travel technology," remarked Dan Wolf, founder and CEO, Cape Air. "Our customers expect the best from Cape Air, and by investing in technology, our passengers and employees will benefit by faster and easier handling of booking and changing reservations."