Bombardier relocates to better support its African and Middle East clients

Bombardier’s Q Series regional aircraft support team is relocating to new facilities near to Johannesburg’s busiest airport in order to better support operators in the region.
The company’s commercial aircraft team associated with the Q Series will move from Lanseria International Airport to Airways Park, which has better access to O.R. Tambo International Airport – Johannesburg’s busiest airport. The Q Series team will be co-located with one of Bombardier’s customers, South African Express Airways.

“We are delighted that Bombardier is positioning its Q Series aircraft regional support team to work more closely with our team at Airways Park, as well as with their other customers operating from O.R. Tambo International Airport,” says Siza Mzimela, CEO, South African Express Airways. “We’re confident that the proximity to our team and our hub will augment our operation and that we will benefit from Bombardier’s expertise as we work to further optimise the efficiency of our fleet and enhance our passengers’ experience.”

Bombardier stated that the move will allow an improved “quick-response problem solving, engineering expertise and tailored plans” to meet customer needs, including connecting existing operators with its global network of service centres, authorised service facilities and parts depots. Within the region, the OEM’s regional support teams currently serve 170 Dash 8 Q Series turboprops.

“The relocation of our Africa and Middle East Q Series regional support team is another step in our ongoing efforts to enhance our accessibility and support to customers and operators in the region,” said Todd Young, VP and general manager of Bombardier’s Q Series aircraft programme. “O.R. Tambo International Airport serves as the primary airport for travel to and from South Africa, so it fits with our strategy to position our regional support teams where they are best able to offer timely support before, during and beyond an aircraft’s entry into service.”

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