Posted on: 29 October 2019 by Alexander Preston
Vueling has become the first low-cost carrier to deploy the European Aviation Network, following a soft launch of its new in-flight broadband service, on five initial short-haul aircraft. The rollout will progressively continue over the coming months, with installations expected to be completed on its fleet of more than 110 Airbus A319, A320 and A321 aircraft by early next year, serving passengers on hundreds of different routes.
The introduction of EAN in-flight broadband on Vueling flights supports the airline’s ‘NEXT’ transformation programme, which includes significant investments in customer experience, operations resilience and digital innovation.
Passengers purchasing Wi-Fi on Vueling flights will have access to a full range of packages, including ‘Fly and Chat’ for messaging, ‘Fly and Surf’ for browsing and ‘Fly and More’ for streaming.
Philip Balaam, president of Inmarsat Aviation, said: “Vueling is one of the reference airlines in Europe and we’re delighted that its passengers now have access to our best-in-class inflight connectivity, unmatched by any other solution. We are particularly excited that EAN is now available in the low-cost carrier market for the first time as this represents a wider move towards in-flight connectivity amongst innovators in that market.”
Calum Laming, chief customer officer of Vueling, said: “Our studies have shown that in-flight Wi-Fi connection is an important factor that is valued by customers. Vueling is a leading airline in innovation and now, the connectivity needs of our customers will also be covered during flights using the European Aviation Network, thus enriching their experience on board.”