Posted on: 11 September 2014
Gogo has teamed up with T-Mobile so that from 17 September, T-Mobile customers can use their smartphones to text and receive voicemail in-flight, free of charge on all Gogo-equipped US aircraft.
To access the free service, T-Mobile customers must be connected to Gogo’s in-flight Wi-Fi network with their phones in ‘flight mode’. Wi-Fi calling must also be activated, which will happen automatically if passengers simply make a Wi-Fi call prior to boarding. When they launch their browser in-flight, users will have to verify they’re a T-Mobile customer, and then follow instructions.
Gogo’s CEO Michael Small explained, "One of our goals is to engage the entire plane with our connectivity enabled products and services, whether that's by helping to keep passengers productive, entertained or simply connected to friends and family on the ground."
"By offering T-Mobile customers the ability to freely text and receive voicemail in-flight, we are engaging a certain segment of the plane who might not want a full connectivity session, but still wants to reach out to their network on the ground," continued Small.
T-Mobile has a list of compatible smartphones on its website, with more being added all the time.