Posted on: 18 December 2018 by Alexander Preston
Singapore Airlines’ first medium-haul A350-900 aircraft has entered into commercial service equipped with Thales AVANT in-flight entertainment and connectivity solutions.
This new fleet of aircraft will be equipped with Thales’s AVANT IFE system, featuring an innovative and personalized user experience uniquely designed for Singapore Airlines. The 40 business class passengers will enjoy 17-inch High Definition touch screen monitors with a complementing handset that operates similarly to a consumer smart phone, enabling passengers to use it as a secondary device to control the seatback monitor. The 263 economy class seats will feature the latest 11.6-inch touchscreen monitors.
The IFE solution is designed with a new Signature user interface unique to Singapore Airlines, and offers a more intuitive user experience with new additional navigational options.
Other features include a flight info map which can be viewed without exiting the media player ; a media filter enabling passengers to efficiently locate desired media by filtering content through the various categories, genres, languages and available flight duration, and Air Mouse. Available in business class, the touch screen handset functions as a remote control by directing the onscreen cursor on the seatback monitor.
Passengers will also have access to high speed Wi-Fi service using Inmarsat’s Global Xpress (GX) satellite network.
To ensure that the IFE and Connectivity systems remain at optimal performance, Thales will also provide turn-key maintenance support and services through its FlytCARE service, including line maintenance, software and media content loading, repairs and support from the Singapore Customer Support Center.