Posted on: 11 December 2014 by Mark Howells
As part of a $2 billion investment campaign titled ‘going for great’, by 2016 American Airlines (American) hopes to have equipped its 250-strong regional jet fleet with Gogo’s in-flight connectivity service.
The airline claims this will give American the largest fleet of connected regional jets in the world. Approximately 70 of American’s current 850 fleet are regional jets, but the airline has another 500 aircraft, including 90 Embraer 175s and Bombardier CRJ900 NextGens.
“We’re investing in a more competitive and consistent customer experience across our regional, domestic and international network,” said Andrew Nocella, American’s CMO. “Adding in-flight Wi-Fi to our two-class regional jets will give our customers what they want – comfort, connectivity and a world-class travel experience. We have new regional aircraft entering our fleet every month, and combined with the amenities and services we’re adding to our existing fleet, American is going to deliver a regional product that’s better than our competitors.”
Michael Small, Gogo’s president and CEO, said, “As the first airline to offer our inflight Wi-Fi, American knows customers value being able to remain connected and entertained while flying. We’re excited be a part of American’s efforts to enhance the customer experience by expanding our connectivity services to more of its regional aircraft.”
The ‘going for great’ investment campaign marks the one-year anniversary of American’s merger with US Airways. The American Eagle and US Airways Express regional networks operate about 2,600 daily flights for American Airlines and US Airways, respectively. These flights serve 240 destinations throughout the United States, Canada, the Bahamas, the Caribbean and Mexico. Eventually all regional service will be operated under the American Eagle brand and livery.