Gogo chooses AppDynamics to help optimise customer experiences

Gogo has selected the AppDynamics Application Intelligence Platform to help ensure responsive application performance across its Java-based business applications and servers, and operational readiness for its complex and rapidly growing business applications.

“The AppDynamics Application Intelligence Platform has quickly provided Gogo with incredible visibility into transaction processing, and it fits well within our overall toolset,” said Mike Rupert, vice president of network operations at Gogo, Inc. “The end-to-end application flow can be seen in greater detail, spanning various servers and systems, and allows us to instantly drill down to pinpoint performance issues. Equally important, AppDynamics demonstrated outstanding support, from implementation to delivery of high value use cases, which are already paying off. AppDynamics illustrated that they are a true enterprise partner.”During two months of using the AppDynamics Application Intelligence Platform, Gogo was able to identify and resolve application incidents quickly in the proof-of-value phase, as well as in continued use. “It is very rare for our applications to go down, and we do maintain redundant environments, but now we have better insight when issues do occur,” said Rupert. “Today, the company is proactively tuning performance across multiple production applications to make application failures a thing of the past.”

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