gategroup signs long-term contract with Alitalia

gategroup has signed a long-term agreement to provide catering services to Alitalia’s domestic and international flights from Rome (Fiumicino).

At Rome Fiumicino, Gate Gourmet Italy will serve Alitalia in a new, dedicated 8,000 sq. meter facility which employs approximately 300 staff.

“Both our companies share a passion for enhancing and improving the customer experience, which is further amplified by the rich culinary heritage of Italy. The desire to develop and improve every aspect of the service officering was key to the successful, swift and seamless set up of the new facility. We are honoured to have been able to meet Alitalia’s high culinary standards as part of enhancing the customer experience,” said gategroup chief commercial officer Federico Germani.

“The choice of Gate Gourmet was based on its ability to support Alitalia achieve its strategic targets of increasing customer satisfaction and logistical efficiency. Their culinary excellence, innovative new concepts and retail experience enables us to accelerate the change process”, said Alitalia’s CPO Valerio Dal Monte.

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