Finnair celebrates its Nordic roots in new business class service

Finnair has launched a series of new concepts for its business class cabins celebrating its Nordic roots, to be rolled out in 2018.

Business class passengers will be offered a wider range of dining and wine options, served on-demand and at their preferred time.

“More than ever, our business class customers enjoy the opportunity to customise their travel and dining experience,” says Piia Karhu, senior vice president of customer experience at Finnair. “Our objective is to create an unspoken bond with our guests, every time they fly. We have dedicated cabin crew personnel for business class passengers, providing a more individual service, with the aim of setting new standards for comfort and overall well-being on board Finnair flights.”

The airline is also introducing the Finnish tradition ‘Kahvikutsut’ – a coffee serving with seven different treats – for long-haul flights departing Asia in the morning. Passengers will be able to enjoy traditional Finnish treats such as carelian pies, cinnamon buns, coffee cake and traditional Finnish chocolates between the two meal services.

The new business class service concept will commence as of 7 February 2018, on flights to Seoul, Tokyo and Shanghai, with a gradual roll-out of the remaining long-haul destinations during spring and summer.

Finnair is also to bring renewed textiles to both classes with new cabin textiles and amenities in its A350 aircraft, including new seat covers, pillows and blankets and chinaware with prints from the Finnish design house Marimekko. The new interior elements will be rolled out to Finnair’s A350 aircraft in phases during 2018.

“With Nordic-inspired design throughout the entire cabin, our aim is for our guests to be treated to a travel experience that soothes the senses and clears the mind,” says David Kondo, head of cabin interior development at Finnair. “Our new seat textiles and comfort amenities have a fresh and modern aesthetic that is inspired by Nordic homes and landscapes. ”



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