Emirates introduces in-flight mobile phone service on A380s

Passengers aboard Emirates’ A380 aircraft will now be able to stay in touch via phone calls or through the mobile data link on their personal devices with their family, friends and colleagues while in-flight.

The service is offered through the airline’s connectivity partner, OnAir, and is in addition to the OnAir WiFi offering already available.
The OnAir system allows passengers to use their own mobile phones to make and receive phone calls and text messages, just as they would on the ground, using EDGE/GPRS connections through their mobile service provider. Emirates first A380 equipped with the full suite of OnAir connectivity departed from Dubai international Airport to Munich International Airport on 2 October and the first recorded A380 in-flight call was placed to China while the aircraft cruised at 11,500 metres flying across the Gulf.
“We believe that exceeding expectations should not only apply to our Cabin Crew’s award-winning in-flight service and our SKYTRAX ‘World’s Best Airline In-flight Entertainment’ ice system, but also to our passenger’s desire to stay in touch while travelling,” commented Emirates Vice President Corporate Communications Product, Publishing, Digital and Events, Patrick Brannelly. “Beginning in 1993 with first passenger satellite phone service to last year with our A380 Wi-Fi system, Emirates has always taken the approach that providing the latest in in-flight service and connectivity is a key part of our passengers’ journey.”
The OnAir mobile system will be available on all future A380 deliveries and will be retro-fit to Emirates current fleet of 25 A380 aircraft.

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