Posted on: 27 July 2011 by Ross McSweeny
Taiwan-based international carrier EVA Airways has selected ARINC’s GLOBALink Satellite Communications (SATCOM) services to enhance its passenger and flight deck communications.The new satellite connectivity will offer higher bandwidth for improved access to vital flight information by EVA flight crews, as well as seamless in-flight connectivity for EVA passengers, who will be able to stay in touch via e-mail, instant messaging channels, or short message service (SMS).The carrier has chosen ARINC GLOBALink as the Air/Ground Data Link communications provider for its entire fleet. The ARINC solution provides near-instantaneous delivery of vital operational and control information such as weather, diversions, and emergencies between EVA Airways air and ground crews. The carrier aims to enhance its flight operations and safety with greater accuracy and faster turnaround times.As well as an Air/Ground Data Link solution, ARINC collaborated with Panasonic Avionics to upgrade EVA Airways’ in-flight entertainment (IFE) offering with seatback messaging, an application that allows passengers to send e-mails and SMS communications during flight. It utilizes the airline’s existing IFE infrastructure to provide full e-mail and SMS capabilities.“We are impressed with the results produced by ARINC’s technologies,” commented Junior Vice President of EVA Airways,Mr. Lee Kang. “The benefits that their GLOBALink solutions can offer are in line with our requirements and expectations—seamless connectivity, operational flexibility, and cost-effectiveness.”“ARINC is gratified that EVA Airways has selected us for their SATCOM requirements,” stated Managing Director of ARINC’s Asia Pacific Division,Jim L. Martin. “We will continue supporting them with our technologies and look forward to building a long and mutually beneficial partnership with EVA Airways.”ARINC claims thatGLOBALink offers accurate, seamless and an end-to-end data link system that enables air crews to communicate and exchange information with ground crews and airline host systems anywhere in the world, without interruption. The cabin application enables airline passengers to stay connected in the air just as they can on the ground. Whether it’s chatting on-line via Instant Messenger, checking their sports team’s latest scores, or obtaining the most up-to-date weather report for their destination.