ANA to introduce ANA Doctor On Board Service

All Nippon Airlines (ANA), is to introduce a new on-board medical support service, principally on international flights, from September.

Under the ANA Doctor On Board service, cabin crew will no longer have to make an initial announcement and ask if there are any doctors on board, on the occasion of a medical emergency midflight. Instead, they will be able to directly seek the help of any physicians on the flight who have registered in advance with the ANA Doctor On Board service.Doctors will be able to register for the service from July.Tablets carried by cabin crews will also have language translation software installed to help facilitate initial medical response. The software, ‘ANA Communication Board’, will include medical terms in various languages, which can be spoken via the tablets' speakers to aid communication. The software will be able to cover 17 languages by October.

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