Air France has introduced new on-aboard product and services for its youngest passengers and their families.
With 1,400,000 little ones travelling on its flights every year, including 300,000 travelling alone, but chaperoned, Air France is constantly innovating.
Two new game kits are available on long-haul flights for children aged 3 to 8 years. In addition to a colouring book and colouring pencils, or young travellers will also find a magnetic photo frame, an anti-stress ball and small collectible animals.
For those children travelling alone, as soon as they arrive at the airport, Kids Solo are welcomed by Air France agents and remain under the responsibility and constant supervision of airline staff until their arrival at their destination.
To give parents peace of mind and simplify their child’s journey, Air France has developed a tailor-made service on its “Air France” app. On their tablet or smartphone, parents can book tickets for young passengers, access and modify their reservations and also monitor their child’s trip in real time, from check-in to boarding and take-off to landing. This information can also be shared with the person waiting for the child at destination, who can even send a photo via the app when the child arrives.
A new dedicated connections area at Paris-Charles de Gaulle, terminal 2EL, welcomes all children travelling alone with a connecting flight of more than two and a half hours in a new connected and fun place entirely dedicated to them. Under the supervision of Air France agents, several different areas allow them to spend their waiting time in the best possible conditions: a rest area after a long-haul flight, a games room for 5-9 year-olds, a lounge with a library, TV and USB sockets, play areas for teenagers with Sony PS4 terminals, a touch screen games table, table football and free Wi-Fi.
A new comfort kit is available for families travelling with young babies on all long-haul flights in the La Première, business and premium economy cabins. It contains a bib, a cuddly toy, a spoon, a diaper, as well as wipes and a Nivea Baby moisturizing cream.
Losing your teddy when you travel is unimaginable. Air France knows this and has published the My Teddy tag, available at the check-in counter. Attached to the teddy with a rubber band, it contains the young traveller’s contact details and flight number. If teddy gets lost or forgotten at the airport, it’s easy to reunite teddy with its young owner.
